Privacy Policy

At Afronika, your privacy is our top priority. We are committed to responsibly collecting, storing, and using your personal information in line with local and international data protection laws, including:

• Nigeria Data Protection Regulation (NDPR)

• South Africa’s Protection of Personal Information Act (POPIA)

• Kenya Data Protection Act (KDPA)

• Ghana’s Data Protection Act, 2012

• The European Union’s General Data Protection Regulation (GDPR), where applicable

This policy outlines how Afronika manages your data when you use our website, mobile apps, or services.

1. Personal Data We Collect

We only collect personal data you choose to provide, including:

• Contact Information: Name, email address, phone number

• User Preferences: Language, region, and communication settings

• Account Details: Login credentials or registration information

• Usage Data: Device type, browser, and IP address (for analytics and security)

• Transaction Data: Purchase history and payment details (if applicable)

We do not collect sensitive personal data unless strictly necessary and only with your explicit consent.

2. How We Obtain Consent

We process your data only after receiving clear, informed consent through:

• Accepting cookies via our cookie banner

• Completing registration or contact forms

• Opting in to newsletters or marketing communications

• Adjusting preferences in your user account

You may withdraw consent at any time without affecting access to Afronika’s core services.

3. Why We Process Your Data

We process your personal data to:

• Provide and personalize Afronika services

• Communicate with you (e.g., service updates, promotions if opted-in)

• Improve website and service performance

• Comply with legal and regulatory obligations

• Detect and prevent unauthorized access or fraud

We do not use your data for automated decision-making or profiling without explicit consent.

4. Data Sharing

Your information is only shared with trusted third parties when necessary to:

• Deliver services (e.g., payment processors, delivery partners)

• Provide customer support

• Analyze performance

• Comply with regulations

Afronika does not sell or rent personal data. All third parties are contractually required to meet strict security and privacy standards.

5. Your Rights

You have the right to:

• Access your data

• Correct or update inaccurate data

• Withdraw consent anytime

• Request deletion of your data (“Right to be Forgotten”)

• Object to or restrict processing

• Request data portability

To exercise your rights, contact us. We respond within legally required timelines.

6. Data Storage & International Transfers

Your data may be stored securely on servers inside or outside your country. International transfers comply with legal safeguards and data protection requirements.

7. Data Retention

We retain data only as long as necessary for business or legal reasons. Once no longer needed, your data is securely deleted or anonymized.

8. Security Measures

Afronika protects your data using:

• End-to-end encryption for sensitive data

• Firewalls and intrusion detection systems

• Strict access control and staff training

• Regular security audits and compliance checks

9. Children’s Privacy

Afronika does not knowingly collect data from children under 13 years of age (or local age of consent). If we identify such data, it will be deleted immediately.

10. Policy Updates

This policy may be updated to reflect changes in law, technology, or operations. Updates will be posted here with a new Effective Date.

By using Afronika services, you confirm you have read, understood, and agree to this policy.